Can you assure me everything will be out of my house at exchange time?
This is a reasonable question to ask any removal company and one that needs it be answered honestly, as this could end up in the realms of potentially being in somebodies else’s property with out their permission.
This question needs to be asked during the survey, you can simply ask “ Do you think we will be loaded and out of my current property by exchange time?”
Unfortunately exchange times vary, we have witnessed exchanges being at 11am before and it would be very hard to load and ensure a 2 to 4 bed house will be loaded by 11am unless everything is ready, packed, all furniture dismantled and even most of your belonging being down stairs and ready for loading at 9am.
A reasonable exchange time would be around 12.30 to 1PM and normally this is the time solicitors will work to, unfortunately there have been occasions where the exchange time has dragged on to 3pm to 4pm and even on one occasion it didn’t go through at all. Now this is very rare but please have this in the back of your mind, so its a great idea to keep an emergency bag ready at all times with the essential in, just in case you need bunk down at friends or relatives.
Back to ‘Will it all be out of the property’.
This depends on the amount of belongings you have and what your chosen removal company will use as a vehicle and the number of porters, if you are moving from a 1 bed to a 3 bed and you have average belongings, then your removal company should easily manage with 2 to 3 luton vans or 1 HGV lorry such as a 12T or 18T truck.
The stumbling block always lies in the garden and sometimes the garage - plants are the trickiest item, due to being impossible to stack. If the pot is empty then this makes life easier but if the pot is planted, then these can not be stacked and take up a lot of floor space. Along as your surveyor knows about the amount of plant pots then they should take this into consideration when quoting.
Top tip, to keep the cost down and also ensure the move will be completed by exchange time is you can dismantle all beds before the removal companies arrives and if possible bring down stairs as many items as you possibly can manage yourself. Please remember tho, if you decide to help like this, tell the surveyor at the time of viewing, as this help should reflect in the quote.
If the unthinkable happens and your chosen removal company doesn’t empty the house by exchange time, you will need to speak with them and ask what there plan is. They might have a back up plan and call for help from another removal company, or they might need to hire a van. The next best thing would be to ensure all fragile, precious, expensive and soft items are loaded and in the van or truck, and worse case scenario you might have to leave some boxes and non-essential items in your old garage or a dining room for them to collect asap once the exchange has been completed. Before you do this, its best to speak with your solicitor and then if possible let the new owners know your plans. More often than not, the new owners are happy to help you.
If the above happens and they have to call for help, hire a van or return for the remaining items, you should never be expected pay extra. This should be included in the quote unless you opted for an hourly rate, then you may get charged.
So to answer the question, yes your removal company should be expected to promise, all your belongings will be load and out of your old home by exchange time, assuming you have had a survey completed by the company.
If you are looking for a removal company in Chesterfield or the surrounding area then please give us a call for a free no obligation quote, we guarantee not to disappoint you and once you have experienced our service you will not use anybody else for your house removal needs.